When you are ready to place an order, simply click on the “Add to Cart” button next to each item you wish to purchase. From the cart, you can proceed to checkout or continue shopping. You will have the option to create an account with us that will store your information should you shop with us again however, this is not a requirement. We will send you an email confirming your order once it is received. Please be sure that you enter a correct email address with your order.
Country Wares gladly accepts PayPal, and all major credit cards including; Visa, Mastercard, Discover, and American Express. You will either be redirected to PayPal or Authorize.net, where you can safely enter your payment information on a secure encrypted gateway.
Your credit card will be charged promptly on all orders including, all custom-made to order items. You will be notified promptly if an item is on a backordered status.
Please Note: Do not process a declined credit card transaction a second time (unless you have the available funds), as it will remain on your account as a pending transaction with your bank until it drops off (approx. 2-3 days).
All orders shipping within New York State will be charged the applicable sales tax.
You may be subject to a 10% cancellation fee for any orders and/or items canceled prior to shipment (backorders included):
Any orders canceled after 5pm (on the same day as the order was placed) will be subject to a 10% cancellation fee, unless you have paid with PayPal (If your order was placed after 5pm, you have until 5pm of the next business day to cancel your order and avoid cancellation fees).
We truly hope that you are satisfied with our products when you receive them. If you should decide that you would like to return an item, please contact us immediately to obtain authorization (we do not accept unauthorized returns). Items must be returned within 14 days of receipt and in their original condition and packaging. You will be held responsible to pay the shipping costs on any returned items and you will be subject to a 20% restocking fee. You will be refunded promptly upon receipt of an authorized return, less any shipping costs and restocking fees.
**We reserve the right to refuse returns or exchanges on any CUSTOM, MADE TO ORDER items (as well as any lighting items where the wires have been modified/cut).
We regret that we cannot be liable for
pictorial or typographical errors.
Your name, address, telephone number, and email address is requested for the sole purpose of order information. Your personal information will not be shared with any other company for any purpose.